Terms of Service

These terms govern your use of Korrali Trust, operated by Korrali LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States. By creating an account you agree to them.

Korrali Trust helps you organise security and compliance knowledge, draft answers to security questionnaires using AI, maintain a control dashboard, and publish a public trust page.

Answers are generated from the knowledge base you provide and cite their sources, but they are drafts requiring your review. They are not legal advice, not a compliance certification, and not a warranty that any statement is accurate or current.

You are solely responsible for what you submit to customers, auditors or regulators. Sending an unreviewed answer is your decision and your risk.

You retain ownership of everything you upload. You grant us the licence needed to host, process and display it in order to run the service — including sending relevant excerpts to the AI providers named in our Privacy Policy.

You confirm you have the right to upload what you upload, and that doing so does not breach an obligation you owe someone else.

• Do not upload content you have no right to share.
• Do not use the service to produce statements you know to be false.
• Do not attempt to breach, overload or reverse-engineer the service.
• Do not resell or white-label the service without a written agreement.

A first subscription paid by card or bank debit starts with a 14-day trial. Checkout saves the payment method, and it is charged automatically when the trial ends unless you cancel before then. A subscription paid by invoice has no trial: it starts when you subscribe, each invoice is due within 14 days, and access pauses while an invoice is overdue.

Plans are billed in advance for each billing period (yearly; monthly on older monthly plans) and renew automatically until cancelled. You can pay by card, by US bank debit (ACH) or, where offered, by invoice payable by bank transfer.

You can cancel at any time from Billing in the product, in one click through the Stripe billing portal. Cancelling stops the next renewal; you keep access until the end of the period you have paid for.

Fees already paid are non-refundable, including for a partial year, except where required by law.

If you believe a charge is wrong, contact [email protected] first; we answer within one business day. If a payment is disputed with your bank or card issuer, we may suspend the workspace until the dispute is resolved, and we will provide the bank with records of your acceptance of these terms and your use of the service.

We aim for high availability but do not guarantee uninterrupted service. We may modify or discontinue features, and will give reasonable notice of material changes affecting paid plans.

You may close your account at any time. We may suspend or terminate accounts that breach these terms or create risk for the service or other customers. You can export your data before closing your account.

The service is provided "as is", without warranties of any kind to the extent permitted by law. To the maximum extent permitted, our aggregate liability arising from these terms is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect, incidental or consequential losses, including lost business or a failed security review.

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules.

We may update these terms. Material changes will be notified by email and reflected in the effective date above. Continued use after that constitutes acceptance.

[email protected] · Korrali LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA.